MGM Advantage

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Award winning service

We take customer service very seriously at MGM Advantage.

So much so that we have a customer charter that pays out £25 if we break one of our promises. Moneyfacts have recently awarded us with the Best Annuity Service award.


Customer centre

Our Customer Charter:
If we break a promise – we’ll give you £25!

We’ll try and get things right first time and meet the service promises set out in this charter. But, you’ll be the real judge of our service.That’s why we have a unique £25, no quibble payment which we’ll give you if you believe we’ve failed to provide the level of service we promised.

Making a complaint will not affect your statutory rights.

Customer Advantage

How does MGM Advantage work to give you the Customer Advantage?

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Customer Charter

Our unique Customer Charter is the only set of customer promises (in the UK Life market) with a 'no hesitation' payment based on customer judgement.

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FAQ centre

Your Frequently Asked Questions answered

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Complaints

We believe the majority of problems can be resolved immediately so please don't hesitate to contact us.

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About us

MGM Advantage specialises in innovative retirement solutions to help people make the most of their hard-earned pensions savings when they retire.

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Member Bonuses

How we share our success with you

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